For general product information and questions that are not answered on the website, please call 800-542-6372. Our hours are 8:00am - 5:00pm CST, Monday-Friday. Orders received before 12:00pm will be processed the same day. Orders received after that time will process on the next business day, UNLESS an expedited UPS shipment is requested, at which time orders received by 3:30pm CST will still be processed the same day. All orders received via our secure, online shopping cart will receive emailed notification of when the order has processed as well as the paid invoice attached as a PDF file. You will also receive a separate email from UPS providing you with your tracking number. Please feel free to include any special delivery notices, purchase order numbers for reference, or any other information you feel we may need in order to process your order accurately.
For Check By Mail orders:
If this option is checked, please verify the amount due shown on the shopping cart & forward to the address listed. We will hold your order until your check is received, then email you when your order has shipped.
PLEASE MAKE CHECK PAYABLE TO:
P.O. Box 338
VIRGINIA, MN 55792
***Please note, due to the extremely delicate nature of our Tiffany Lighting, you will be unable to complete an online order for any of the products in that category. Please contact us directly for ordering and shipping costs. Thank you.***